Rules of the NAILS OF THE DAY online shop

1. Postal address: ul. Nowogrodzka 31/319, 00-511 Warsaw
2. E-mail address: shop@nailsoftheday.pl
3. Phone: +48 886 852 342  

• a device with access to the Internet
• a web browser supporting JavaScript and cookies.

1. Product prices shown in the Shop are total prices for the product.
2. The Seller points out that the total order price consists of the price for the product indicated in the Shop and, if applicable, the delivery costs of the goods.
3. The product selected for purchase must be added to the shopping cart in the Store.
4. The Buyer then chooses the method of delivery of the goods and the method of payment for the order from among the options available in the Shop, and provides the data necessary to complete the order placed.
5. An order is placed when the Buyer confirms its content and accepts the Terms and Conditions.
6. Placing an order is tantamount to concluding a contract between the Buyer and the Seller.
7. The Buyer may register with the Shop, i.e. create an Account therein, or make purchases without registering by providing his/her data with each possible order.

• Visa
• Visa Electron
• MasterCard
• MasterCard Electronic
• Maestro

• Autopay S.A.

1. The order lead time is indicated in the Shop.
2. If the Buyer has chosen to pay for the order in advance, the Seller shall proceed to process the order after it has been paid.
3. If the Buyer has purchased products with different lead times within one order, the order shall be fulfilled within the time limit applicable to the product with the longest lead time.
4. Goods are delivered exclusively within the territory of the Republic of Poland.
5. Products purchased in the Shop are delivered - depending on the delivery method chosen by the Buyer: through a courier company; to InPost parcel machines.
6. The Buyer may collect the goods in person at the company's premises during its opening hours.
7. If the Buyer chooses to collect the goods in person, the goods will be ready for collection on the indicated delivery date.

1. A privileged Buyer has the right to withdraw from a contract concluded with the Seller through the Shop, subject to § 8 of the Terms and Conditions, within 14 days without giving any reason.
2. The period to withdraw from the contract expires after 14 days from the day: on which the Priority Buyer has taken possession of the goods or on which a third party other than the carrier and indicated by the Priority Buyer has taken possession of the goods; on which the Priority Buyer has taken possession of the last good, lot or part, or on which a third party other than the carrier and indicated by the Priority Buyer has taken possession of the last good, lot or part, in the case of a contract involving the transfer of ownership of multiple goods which are delivered separately, in lots or in parts.
3. In order for the privileged Buyer to exercise his right of withdrawal, he must inform the Seller, using the data provided in § 2 of the Terms and Conditions, of his decision to withdraw from the contract by an unequivocal statement (for example, a letter sent by post or e-mail).
4. A privileged buyer may use the model withdrawal form at the end of the Terms and Conditions, but it is not obligatory.
5. In order to comply with the withdrawal period, it is sufficient for the Priority Buyer to send information concerning the exercise of his right of withdrawal before the expiry of the withdrawal period.

1. In the event of withdrawal from the concluded contract, the Seller shall reimburse to the privileged Buyer all payments received from him, including the costs of delivery of the goods (except for the additional costs resulting from the privileged Buyer's choice of a delivery method other than the cheapest ordinary delivery method offered by the Seller), without delay and in any event not later than 14 days from the day on which the Seller was informed of the decision of the privileged Buyer to exercise his right of withdrawal.
2. The Seller shall refund the payment using the same means of payment that were used by the Priority Buyer in the original transaction, unless the Priority Buyer agrees otherwise, in any case the Priority Buyer shall not incur any fees in connection with such refund. In the event that a refund is required for a transaction made by a customer with a payment card, the Seller shall make the refund to the bank account assigned to the Purchaser's payment card. The seller shall refund the payment using the same method of payment used by the consumer, unless the consumer has expressly agreed to a different method of refund that does not incur any costs for the consumer.
3. If the Seller has not offered to collect the goods itself from the Priority Buyer, the Seller may withhold the refund until it has received the goods or until it has been provided with proof of their return, whichever event occurs first.
4. The Seller requests that goods be returned to the address: ul. Nowogrodzka 31/319 00-511 Warsaw immediately, and in any case no later than 14 days from the day on which the Priority Buyer informed the Seller of the withdrawal from the sales contract. The deadline is met if the Priority Buyer sends back the goods before the expiry of the 14-day period.
5. The privileged buyer shall bear the direct costs of returning the goods.
6. The privileged buyer shall only be liable for any diminution in the value of the goods resulting from the use of the goods other than what was necessary to ascertain the nature, characteristics and functioning of the goods.
7. If the goods, due to their nature, cannot be returned by ordinary mail, the Privileged Buyer will also have to bear the direct costs of returning the goods. The privileged Buyer will be informed of the estimated amount of these costs by the Seller in the description of the goods in the Shop or when placing the order.
8. In the event that a refund is required for a transaction made by a privileged Buyer with a payment card, the Seller will make the refund to the bank account assigned to that payment card.

1. The right of withdrawal from a contract concluded at a distance, referred to in § 7 of the Terms and Conditions, shall not apply to a contract:

• in which the subject of the performance is a non-refabricated good, produced according to the specifications of the privileged Buyer or serving to satisfy his individualised needs;
• in which the object of the performance is goods which are perishable or have a short shelf life;
• in which the subject of performance is goods supplied in sealed packaging which cannot be returned after opening for health or hygiene reasons, if the packaging has been opened after delivery;
• where the object of the performance is goods which, by their nature, are inseparable from other goods after delivery;
• where the subject matter of the performance is sound or visual recordings or computer software supplied in sealed packaging if the packaging has been opened after delivery;
• for the supply of newspapers, periodicals or magazines with the exception of subscription contracts;
• in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the expiry of the deadline for withdrawal from the contract.

1. The Seller shall bear towards the privileged Buyer the responsibility for the conformity of the performance with the agreement provided for by the generally applicable provisions of the law, including in particular the provisions of the Act on Consumer Rights.
2. The Seller requests that complaints be submitted to the postal or electronic address indicated in § 2 of the Terms and Conditions.
3. If a guarantee has been granted for a product, information about it and its conditions is available in the Shop.
4. Complaints concerning the operation of the Store should be sent to the e-mail address specified in § 2 of the Terms and Conditions.
5. The Seller shall respond to the complaint within 14 days of its receipt.

1. In the event that the complaint procedure fails to produce the result expected by the Consumer, the Consumer may make use of, inter alia: 

• mediation conducted by the locally competent Provincial Inspectorate of Trade Inspection, to which a request for mediation should be submitted. As a rule, the proceedings are free of charge. The list of Inspectorates can be found here: https://uokik.gov.pl/wojewodzkie_inspektoraty_inspekcji_handlowej.php;
• assistance by the competent permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which a motion for consideration of the case before the court should be submitted. As a rule, the proceedings are free of charge. A list of courts is available at: https://uokik.gov.pl/stale_sady_polubowne.php;
• the free assistance of the municipal or district consumer ombudsman;
• the online ODR platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks

1. In the event of a defect in the goods, a Buyer other than a privileged Buyer has the possibility to claim the defective goods on the basis of the warranty regulated by the Civil Code.
2. Towards a Buyer other than a privileged Buyer, the Seller shall be liable under the warranty if the physical defect is discovered before the expiry of two years from the date of delivery of the goods to the Buyer.
3. Pursuant to the Civil Code, the Purchaser who is an entrepreneur other than a privileged entrepreneur loses the rights under the warranty if he did not examine the goods in the time and manner usual for goods of this type and did not notify the Seller about the defect immediately, and if the defect came to light only later - if he did not notify the Seller immediately after its discovery. Sending notice of the defect before the deadline shall be sufficient to meet the above deadline.
4. When exercising the warranty, a Buyer other than a Priority Buyer may, under the terms of the Civil Code:

• make a declaration to reduce the price,
• in the case of a material defect - make a declaration on withdrawal from the contract,
• demand that the goods are replaced with goods free from defects,
• demand the defect to be removed.

1. If it turns out that in order to consider the complaint it is necessary to deliver the defective goods to the Seller, the Buyer other than the privileged Buyer is obliged to deliver the goods to the address Nowogrodzka 31/319, 00-511 Warsaw.